Refund policy

At Isham Furniture, we are committed to delivering high quality furniture and home decor products to our customers throughout Pakistan.

Before dispatching any order, every product is carefully inspected and photographed to ensure it meets our quality standards and matches the product description.

Returns and refunds are generally not accepted for furniture products once they have been made or delivered. We encourage customers to review product details, dimensions and specifications carefully before placing an order.

While Isham Furniture takes every reasonable precaution to protect products during transportation, we cannot be held responsible for damage caused by third-party shipping or transport services after the order has been dispatched.

In the unlikely event that an item arrives damaged, customers should contact us within 48 hours of delivery and provide clear photographs of the product and packaging. Although transport related damage is beyond our direct control, we will review each case individually and make every reasonable effort to assist the customer and reach a fair solution.

Small accessories and non furniture items may be eligible for return or exchange within 7 days of delivery, provided they are unused, in their original condition and approved after inspection.

Isham Furniture reserves the right to decline return or refund requests that do not meet the conditions outlined in this policy.

By placing an order with Isham Furniture, you agree to this Return & Refund Policy.